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Pharmacy Technician Lead (Clinical Contact Center)
The incumbent serves as a Pharmacy Lead Technician in a VISN Clinical Contact Center (CCC) as part of an interdisciplinary healthcare team. The Pharmacy Lead Technician in the CCC functions independently under the supervision of the Pharmacy Contact Center Technician Supervisor. The Pharmacy Contact Center Lead Technician in the CCC will provide and support administrative and clinical activities as assigned. The Pharmacy Contact Center Lead Technician in the CCC will provide support to the Pharmacy Contact Center Technician Supervisor in the CCC by leading a team of Pharmacy Contact Center Technicians in the day-to-day operations. The Pharmacy Contact Center Lead Technician in the CCC will provide encouragement, guidance and expertise to team members and will monitor progress as well as c


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