The incumbent serves as a Pharmacy Technician Supervisor in a VISN Clinical Contact Center (CCC) as part of an interdisciplinary healthcare team. The Pharmacy Technician Supervisor in the CCC is responsible for assisting pharmacy management in providing and coordinating optimal pharmaceutical care activities in the VISN CCC in accordance with the department's mission, vision, and goals. The employee will operate on a broad delegation of authority with independence of action to function as a supervisor in coordinating and/or directing the activities of various levels of Contact Center pharmacy technicians including: planning, organizing, and reviewing work, resolving personnel matters, dealing effectively and professionally with employees and union representatives in regards to employee-ma
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