The Pharmacy Technician is a certified professional expected to provide a variety of complex technical functions that requires the application of an extensive knowledge of pharmaceuticals and pharmacy practices. The employee assists the pharmacist in providing optimal pharmaceutical care and timely customer service in accordance with the mission, vision and goals of VA Healthcare System. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Education or Experience: A high school diploma or equivalent; or at least 3 months experience. Certification: Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-06 Pharmacy Technician Experience. The candidate must have at least one year experience at the next lower level equivalent to the GS-05 grade level, and must fully meet the KSAs at the next lower level. Certification. PTCB certification is required at this grade level and above. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action. Knowledge of the operation and care of automated equipment. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders. References: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G28 Pharmacy Technician Qualification Standard. This can be found in the local Human Resources Office. The full performance level of this vacancy is GS-06. Physical Requirements: The work requires regular and recurring physical exertion. The physical demands of the work includes moderate lifting/carrying of pharmaceutical supplies weighing up to 44 lbs., pushing and pulling of large medication carts, light lifting of under 15 pounds, reaching above shoulder, use of fingers, good dexterity (both hands required), walking up to 4 hours, standing or sitting for prolonged periods of time, kneeling, repeated bending/stooping, climbing, use of legs and arms, operation of vehicle/motorized cart, ability for rapid mental and muscular coordination simultaneously, near vision correctable at 13" to 16" to Jaeger 1 to 4, far vision correctable in one eye to 20/20, specific visual requirement, ability to read fine print on labels, depth perceptions, ability to distinguish basic colors, ability to distinguish shades of colors, hearing (aid permitted), clear speech, and emotional stability. ["General Functions: Assignments involve the preparation, review, dispensing and control of medication, and other pharmaceutical products to patients. Performs routine checks of areas where drugs are stored for proper storage conditions, expired drugs, unapproved items, etc. Answers phone inquiries and independently solves problems and answers question in a timely manner, fielding questions from facility staff and/or patients. Questions requiring a Pharmacist intervention are appropriately triaged using problem solving skills, directed to the appropriate party and documented. Operates software and hardware sufficiently to problem solve package deliveries, shipping issues, Consolidated Mail Outpatient Pharmacy issues and prescription refill and renewal issues. Understands and pronounces drug names clearly. Identifies patients according to hospital policy (two unique identifiers). Confirms patient shipping address and assists patients with solving supply and medication shortage issues. Helps with the orientation and documentation of training of new pharmacy personnel/students when assigned by a Supervisor. Outpatient Functions: Using accepted pharmacy operation practices, fills outpatient prescriptions for final check by a pharmacist. Assures that medication orders are separated by patient throughout the whole process. Receives and processes requests for refills at the Outpatient Pharmacy window or via the telephone. Accurately and methodically identifies patients picking up medications at the window using the two unique identifier guidelines. Prepackages medication into commonly dispensed quantities or volume for a final check by a pharmacist (Each labeled with a lot number, expiration date, unit of issue and medication name, bar code) Packages medication and medical supplies for mailing to patients. Performs necessary daily maintenance, loading, and documentation functions for automated dispensing equipment. Is able to problem solve robotic dispensing issue and trouble shoot basic software or hardware issues. Refills pharmacy automated dispensing equipment according to policy and assures that the product identification matches the drug file entry precisely. Answers phone inquiries and independently solve problems and answers questions from patients. Questions requiring a Pharmacist intervention are appropriately directed and documented. Work Schedule: Schedule is duty station specific but typically will vary to include days, overnights, weekends and holidays. Occasional overtime may be required. Specific schedules will be discussed during interviews. Telework: Not Authorized Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.