As a member of Retriever Integrated Health Services within the Division of Student Affairs, the Office Clerk II will contribute to the mission by being the first contact for students, faculty and staff entering or calling Retriever Integrated Health. The incumbent will be responsible for office procedures and operations and function independently within established procedures with the ability to multitask.
Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $33,288 and has 11 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.
Processing a variety of routine transactions, including scheduling for practitioners and medical chart retrieval
Coordinating the work of the front desk unit with the other medical offices and representing the unit to higher level administrative personnel
Handling confidential medical information while leading other staff on confidentiality issues
Making procedural operating decisions based on independent judgment and knowledge of applicable departmental policies and procedures
Opening and date stamping all mail (other than that marked confidential) for RIH and each individual RIH employee
Maintaining office equipment located in the front desk area in addition to the copier and fax
Coordinating the scheduling of large groups of patients for appointments (e.g. ELI students for PPDs, athletic students for flu vaccines, etc.)
Processing medical/counseling records requests
Dispensing pharmacy deliveries
Serving on various in-house committees
Participate in outreach events when needed
Required Minimum Qualifications:
High School Diploma or GED
Two years in clerical work
Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Microsoft Office experience
Medical Terminology experience
Electronic Health Records System experience
Special Instructions to Applicants:
Upload a cover letter, resume and contact information for three professional references.
This position will remain open until filled
UMBC offers a rich benefits package including the following for nonexempt regular employees.
Generous Leave which includes accruing the following for full time positions:
11 Days of Annual Leave (increases with years of service)
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.