Supervises staff and work load in assigned, specialized shop/section of the department to ensure a safe and efficient operation.
Assumes responsibility for overseeing assigned pharmacy services. Facilitates the development, implementation, advancement, and maintenance of pharmacy services area of responsibility. Promotes desirable patient outcomes through the use of safe, cost effective medication therapies. Serves as a resource to other Pharmacists, pharmacy technicians and health care professionals, as well as addresses the learning needs of staff.
Ensures safe, optimal, cost-effective medication therapies for patients by integrating or developing policies, procedures, protocols, services and systems.
Provides drug information to medical and nursing staff, outside institutions, other healthcare professionals, and the general public as appropriate.
Directs the development, implementation, advancement, and maintenance of assigned Pharmacy services.
Assures adequate control and documentation for controlled substances.
Facilitates the development and implementation of treatment guidelines, protocols, formulary changes, and critical pathways as approved by appropriate committees as applicable to role.
Facilitates the identification, resolution, implementation, and communication of cost-effective medication use issues in collaboration with medical staff.
Develops and implements financial strategies that ensure the continued growth and operational stability of pharmacy services as directed. This may include overseeing accounts receivable and monitoring price competitiveness.
Facilitates clinical and operational integration across the D-H pharmacy enterprise.
Contributes to the quality and effective operations of the department, identifies areas of opportunity for improved medication management activities to contain costs/ improve quality of care, identifies develops and reports on productivity and quality metrics for areas of responsibility, and participates and leads quality improvement activities.
Perform all duties of a registered pharmacist in the state of NH including providing vaccinations approved for administration by the NH Board of Pharmacy (if applicable).
Selects, counsels, prepares performance evaluations, and terminates according to policy.
Ensures that new employees are oriented and adequately trained, and ongoing staff development. Ensures continual training regarding organization and departmental policies and procedures as well as changes in systems, equipment, software, etc. Actively participates and oversees any related student activities occurring (e.g. PharmD, residency). Reviews the performance and promotes development of staff.
Creates and exemplifies service excellence culture.
Serves on and leads Pharmacy-related committees and other Medical Center Committees as needed.
Sustains professional competence and development (e.g. through work in area and participation in in-services, workshops, seminars, and professional organizations). Serves as a role model, mentor and coach to individual staff.
Contributes to the strategic planning process by establishing both short and long-range goals for areas of responsibility.
Assists Pharmacy Leadership in budget preparation, monitoring, and adherence.
Performs other duties as required or assigned.
5 years of health care system experience (of which 3 must be pharmacy supervisory experience), or the equivalent preferred.
Demonstrated ability to work independently with minimum supervision, and possess the ability to set priorities and make critical decisions.
Managerial effectiveness, problem solving, and change management abilities desired.
Effective oral and written communication skills, as well as demonstrated interpersonal and team skills essential.
Required Licensure/Certification Skills:
Graduate of an ACPE accredited school of Pharmacy
Current unrestricted NH licensure (or eligible)
BLS Certification within 30 days of hire for Manager of Retail or Specialty Pharmacy. For Specialty Pharmacy, if employee is designated as a full-time remote employee working outside of the states of NH/VT and does not maintain immunization endorsement, BLS is not required.
Board Certification in Specialty Pharmacy (CSP) within 3 years of hire for Manager of Specialty Pharmacy.
Dartmouth Health, New Hampshire's only academic health system and the state's largest private employer, serves patients across northern New England. Dartmouth Health provides access to more than 2,000 providers in almost every area of medicine, delivering care at its flagship hospital, Dartmouth Hitchcock Medical Center (DHMC) in Lebanon, NH, as well as across its wide network of hospitals, clinics and care facilities. DHMC is consistently named the #1 hospital in New Hampshire by U.S. News & World Report, and recognized for high performance in numerous clinical specialties and procedures. Dartmouth Health includes its Dartmouth Cancer Center, one of only 51 National Cancer Institute-designated Comprehensive Cancer Centers in the nation, and the only such center in northern New England; Dartmouth Health Children’s, including the Children’s Hospital at Dartmouth Hitchcock Medical Center, the state’s only children’s hospital and clinic locations around the region; member hospitals in Lebanon, Keene and New London, NH, and Windsor, VT, and Visiting Nurse and Hospice for Vermont and New Hampshire; and more than 24 clinics that provide ambulatory services across New Hampshire and Vermon...t. Through its historical partnership with Dartmouth and the Geisel School of Medicine, Dartmouth Health trains nearly 400 medical residents and fellows annually, and performs cutting-edge research and clinical trials recognized across the globe with Geisel and the White River Junction VA Medical Center in White River Junction, VT. Dartmouth Health and its more than 13,000 employees are deeply committed to serving the healthcare needs of everyone in our communities, and to providing each of our patients with exceptional, personal care.