This position is responsible for supporting the daily operations of the Central Supply and Small Animal Dispensary areas of the Veterinary Medical Center with additional assignments as needed in medical records. Duties include but are not limited to; order research, purchasing, auditing, inventory management, picking orders from on-site stock, delivering orders, restocking Central Supply and the Small Animal Dispensary, prepare prescription medications for inpatient and outpatient clients in a timely and accurate manner. Support management and maintenance of dispensary inventory. Order drugs and supplies. Perform drug audits and assist with annual inventory. Work with technician team to ensure the dispensary and central supply areas are clean, organized and in compliance with all applicable regulations. Support record keeping in medical records area during high caseload times and support lab-receiving operations within the scope of trained responsibilities.
This is a customer-facing role. This role is expected to provide exceptional customer service by assisting internal and external clients with their needs from engagement to resolution. These communications may be via phone, email or in person. Additional duties will include maintaining facilities according to VMC cleanliness standards and stocking supplies. The specific duties and work schedule will vary based on current needs.
Responsibilities: Under general supervision, supports research on potential suppliers and vendors. Recommends materials/selections and alternatives for medical supplies with guidance from primary purchasing staff in central supply. Obtain necessary Enterprise Financial System knowledge to efficiently support purchasing operations equating to greater than roughly 2 million dollars annually in pharmaceutical and medical supply purchases for College locations such as: the Veterinary Medical Center, West Metro Equine, and Leatherdale Equine Centers. Support maintenance of inventory storage and order system for Central Supply and SA Dispensary. Assist other areas as directed in this responsibility. Receive inventory into University of Minnesota financial system (EFS). Work with University purchasing to complete RFPs for a wide variety of items; from large volume or high dollar supplies to daily service needs. Explains and interprets University purchasing policies and procedures to internal clients. Acts as back up for central supply team members. Assists with stocking, delivering review of inventory levels and identification of needs in dispensary and other hospital areas as assigned. Support accurate record keeping in medical records area during high caseload times as assigned. Scanning and attaching hard copy materials into patient’s Electronic Medical Record Assisting RDVM/Clients/internal DVM with requests for information (history, physical, digital documents) Pulling records for internal staff/faculty Importing radiographic images and loading them onto the patient’s medical record Portal ID management Reminders Request area schedule management Active monitoring of medical record deficiencies Work and communicate independently in the small animal dispensary to complete tasks essential to patient care including filling and dispensing medications, learning to operate an automatic prescription-dispensing machine well enough to support training others on functionality and trouble shooting. Assist with annual inventory counts and other reports or audits. Receive products into hospital information system. Perform daily transfer process in hospital information system of inventory requests and deliveries by the central supply team. Processing various requests from shipment by UPS and FedEx. Daily Review of reorder report to support needs in multiple services, college wide (SAH, LAH, Disp, Admin). Support creation and maintenance of central supply and dispensary procedure manuals Support the identification and resolution of ordering, invoice and delivery problems within the VMC (various services). Train and perform established audit processes for dispensary staff as directed by service leadership. Independently identifies priorities for the day in the dispensary and central supply areas. Must support work in both central supply and dispensary services and increase effectiveness in both. Operate an automatic medication-dispensing machine and support training others on functionality and trouble shooting. Compound a variety of medications; including, but not limited to: sterile intravenous admixtures, chemotherapies, capsules, suspensions, injectables and ophthalmics. Use aseptic technique and comply with USP 797 practices when preparing sterile compounds. Perform various administrative duties in the dispensary (return to stock credits, mail prescriptions when requested, run reports to determine workflow priorities). Support the processes to order and maintain inventory and files for dispensary and wholesale accounts. Clean and maintain dispensary equipment. Maintain a clean, safe and orderly work environment. Knowledgeable of state and federal regulations/rules, including controlled substances. Successfully complete yearly USP 797 Aseptic technique training, mandatory University training, EFS and other training required by Supervisor. Maintain current MN registration as a pharmacy technician or certified veterinary technician. Other duties as assigned. Receive and properly store patient samples submitted to the laboratory located within the Veterinary Medical Center.
Purchasing, ordering, communication 25% Central Supply customer service 15%, Medical Records support 10% Dispensary support 25% Dispensary stocking, filling 15% Lab receiving support 5%
All required qualifications must be documented on application materials
BA/BS degree or a combination of related education and work experience to equal four years.
1 year of purchasing experience with pharmaceuticals and/or medical supplies.
Certified Pharmacy or Veterinary technician is preferred.
Knowledge of pharmacy/veterinary medical terminology.
Knowledge of pharmaceutical and medical supply storage and handling requirements.
Knowledge of hazardous substance handling and storage requirements.
Experienced in medical supplies and pharmaceutical ordering through hospital inventory system,
Customer Service orientation.
Outstanding interpersonal skills.
No prior convictions of any crimes associated with the unauthorized use of controlled substances.
Ability to read, write and speak fluent English in order to; fill accurate dispensary orders and communicate with various personnel.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.