This position is responsible for providing AR invoicing and administrative support for Specialty Patient Programs (SPP) and for performing SPP copay AR recovery for Specialty Pharmacy Services. The Program Support Coordinator will work closely with members of the Specialty Patient Programs Manufacturer Portfolio Teams, the Leadership Team and Finance. The Program Support Coordinator will act as a liaison to assist with AR recovery for overdue client invoices and copay.
Section A - Specific Responsibilities
Consolidate and maintain a complete directory of resources required for the invoicing of all SPP
Creation of AR invoice and supporting documentation tracking process and roll it out to Directors and Managers, Manufacturer Portfolio Team. Support Managers, Senior Managers, Directors to ensure all invoices are sent to clients, manufacturers, partners on time
Assist Managers, Senior Managers, and Directors with AR investigations through weekly, biweekly, or monthly follow-up with manufacturers, clients, and partners
Oversight and consolidation of AR investigation feedback
Perform the AR over 90 days copay recovery; create WIs to document all process related to the role; continuous evaluation and improvement of the process
Consolidate financial reference documentation/resources to support Managers around AR and AP processes in collaboration with the Commercial Excellence Team
SPP Timesheet consolidation, quality control, and submission to Finance; reminders and follow-up to the SPP Operations Management Team to ensure on time and accurate submission
Copay data entry for overflow / overdue entries, vacation coverage, etc.
The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Section B - Position Requirements
University/College degree in Business related discipline (e.g. Commerce, Finance/Accounting, Analytics) would be an asset or commensurate with experience
Minimum 1-3 years relevant experience in a role requiring strong knowledge of patient programs
Strong business and financial acumen
Can work independently, make informed decisions, able to prioritize work
Prior experience in a Financial/Business role an asset
Exceptional skills in MS Office specifically Excel, PowerPoint, Access, and Word
Demonstrated time management skills and ability to effectively manage multiple project(s)/tasks(s); detail oriented and strong organizational skills
Ability to take initiative, multi-task, work in a fast-paced environment requires little to no supervision
Strong communication skills, both verbal and written
Career Level - IC - Business Support - B3
McKesson is an Equal Opportunity employer.
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