The School of Dentistry’s Faculty Practice Clinic is recruiting an Admissions Interviewer. This position is responsible for processing registrations and appointments of dental patients. The Admissions Interviewer is an important part of the Faculty Practice Clinic team, helping the clinic run smoothly and contributing to an excellent experience for our patients.
The person in this position will be expected to function independently in their assigned duties. We rely on the person in this position to be an excellent communicator and reliable.
Dental Clinic Front Desk Receptionist (70%)
Act as information source to dental clinic visitors, staff and patients; inform patients of clinic payment policies and collect payments.
Schedule appointments in a complex setting. Greet and receive patients and register them in clinic.
Balance the collected fees at the end of each workday.
Enter all relevant demographic, insurance, and patient information into the electronic chart with minimal errors.
Review patient’s accounts for financial and insurance information.
Answers busy multiple telephone lines for the clinic and provide information regarding clinic policies and procedures.
Appointments and billing (20%)
Enter appointment and billing information into electronic dental records system.
Assist dentists with miscellaneous tasks related to scheduling and patient care.
Miscellaneous office responsibilities (10%)
Order supplies for the reception desk.
Track doctors’ time in and away from clinic.
Keep work area and reception area clean and orderly.
The hourly pay range for this position is $18.16-23.50.
The University of Minnesota offers a comprehensive benefits package including:
Competitive wages, and paid holidays, vacation, and sick leave
Low cost medical, dental, and pharmacy plans
Health care and dependent daycare flexible spending accounts
Excellent retirement plans with employer match
Disability and employer paid life insurance
Wellbeing program with reduced insurance premiums
Tuition reimbursement opportunities covering 75%-100% of eligible tuition
* * You must document all of the required qualifications on your application materials. * *
Must have at least four years of Business College, office skills training, university level education, clerical experience involving contact with the public, or a combination of these things that add up to at least four years.
Must be able to communicate verbally and in writing; in clear and understandable English.
Must have experience with computers, including email.
Must have good verbal communication skills, including phone and in-person interaction with customers or patients.
Must have the ability to multi task with minimal or no errors.
Candidate must be a team player and keep a professional attitude at all times.
At least 6 months experience as a receptionist in a dental office setting.
Familiarity with dental terminology.
Experience with the use and maintenance of basic office machinery.
Experience with fax machines, copy/scan machines, credit card and computerized scheduling.
A general understanding of dental insurance and collection of payments.
Internal Number: 341385
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.