Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
Deloitte is seeking Senior Managers who are professionals with deep industry experience and strong records of academic and professional achievement who have the capacity and desire for continuous development and growth. Deloitte professionals must also be capable of working and communicating with people at all levels of an organization.
Our Consultants provide HP industry knowledge to teams, lead multiple project work-streams, small engagement teams or components of large, complex engagements.
Typical project responsibilities include:
â¢ Develop the detailed, quantitative analysis work associated with developing meaningful insights to address Life Sciences clients' biggest challenges
â¢ Participate in setting engagement objectives and scope
â¢ Develop work plans for components of engagements, coordinate activities between work streams and identify changes in scope
â¢ Design deliverable content to precisely reflect the engagement contract and client needs
â¢ Strive to improve deliverable quality through verification and validation of results
â¢ Participate in the development and presentation of proposals for business development activities
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
In Customer Strategy & Applied Design we elevate the Human Experience. We help clients and account teams design innovative services and human experiences. A few examples of how we achieve this is by conducting ethnographic research, service blueprinting, and surveying customer segmentations.
Bachelor's degree from accredited university with strong undergraduate academic record. MBA and/or Advanced degree in clinical sciences preferred (RN, MSN, MD)
Minimum of 10 years of professional experience in Health Plans industry, or a mix of a few years' industry experience and functioning as a Senior Manager or higher in a Consulting environment.
Require business and clinical operations experience and subject matter expertise on Value Based Care, Population Health Management, Care Management, and Analytics; Clinical and HP Operations and Pharmacy/PBM.
Knowledge of Healthcare Marketing, Digital Marketing/Agency, Digital Consumerism, Marketing Strategy & Operations, Customer-centered innovation, Contact Center
Ability to work independently; lead teams focused on specific work streams of large projects.
Strong oral and written communication skills, presentation skills and MS Visio, PowerPoint, Excel and PowerPoint proficiency
Travel up to 50% (while 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Advanced degree in clinical sciences or MBA from a top tier program
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Outstanding integrity, initiative, creativity, and passion
Ability to work in an ambiguous environment
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Demonstrates consistent career progression with increasing levels of responsibility; performed above expectations in professional roles
Live within commuting distance to one of Deloitte's consulting offices
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Internal Number: 13967987
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.