Passionate about putting better health in the hands of consumers? McKesson is looking for an all-star to join our team as the Strategy & Operations Program Manager for our Consumer Markets business. The ideal candidate has experience defining transformative business strategies through analysis and leading teams to implement them.
McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $238 billion in fiscal year 2021. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe - one product, one partner, one patient at a time.
The Strategy & Operations Program Manager will be responsible for the development and implementation of strategies that drive sales and profit growth as well as operational improvements in McKesson's Consumer Markets business. This highly visible role provides business critical insights to Consumer Markets executive leadership through rigorous business research, analysis and presentation; ensures cross-functional alignment of goals and progress in execution; and leads teams to drive new initiatives and early stage ideas forward from concept through implementation.
Business Strategy Development: Market & Business Analysis
Apply structured and logical thinking against ambiguous problems to shape discrete workstreams with clear, impactful business outcomes
Gather, synthesize, and analyze data from external and internal sources to identify and communicate strategic insights that shape and advance key initiatives and programs
Establish analytical frameworks to evaluate complex business problems
Scan market environments to understand, document and communicate trends, key players, and other competitive intel to provide ongoing shaping or pressure testing of our Consumer strategy
Support senior leadership in decision-making by developing, evaluating, and analyzing strategic alternatives and their trade-offs
Develop and clearly explain quantitative models that convey "as is" and "to be" impact on business results to quantify incremental impact of key initiatives and programs
Gather and analyze customer needs and internal stakeholder requirements to inform future roadmap for offerings
Review potential acquisition targets and evaluate business development partnership opportunities to inform resource prioritization
Program Management and Process Improvement
Design structured project approaches, charters, and governance structures to successfully launch, guide and complete initiatives
Work with and at times lead cross-functional teams to deliver high impact strategic initiatives, programs, and projects
Develop and lead work to test new capabilities that informs operational strategies and resource focus in the Consumer business
Serve as the central point of contact to clearly convey progress, risks, issues and solicit decisions from senior leaders and executive steering committee members in a way that advances initiatives efficiently
Be highly organized, able to meet task timelines and tactfully hold others accountable to task timelines to realize project benefits
Tactfully facilitate cross-functional workshops to advance strategic initiatives and programs with large numbers of stakeholders
Collaborate with teams to develop current and future state operating models that include people, processes and technologies needed
Manage the customer onboarding process for Consumer business, both internal and customer-facing, to ensure quickest path to revenue
Develop and gain buy-in on plans to transition finalized solutions from projects to accountable owners for deployment in the on-going operations of the business
Support Consumer Markets leadership in achieving project objectives
Manage Stakeholders and Ensure Alignment
Tactfully deliver solutions that meet the needs of the business and executive leadership
Form strong working relationships and understanding of functions across McKesson to be able to lead cross-functional teams
Tactfully influence and support mid-to-senior level employees, without direct authority, in the completion of high-quality deliverables within acceptable timeframes
Prepare and deliver high quality presentations and business cases to executive leadership that clearly communicate all work described above
Typically requires 4+ years of relevant experience.
Experience in management consulting, strategy & operations, program management and/or other highly analytical, strategic corporate roles with leading companies
Experience in eCommerce, online retailing, or related technology services environment
Experience leading within large PMO, customer delivery, or system integration team
Strong executive presence with experience presenting and influencing at all levels from c-suite to front line employees
Additional Knowledge & Skills
Demonstrated ability to take broad, sometimes ambiguous direction and turn it into discrete, actionable workstreams and then leading those workstreams to meet business objectives
Experience working successfully in a large, matrixed corporate environment preferred
High level of comfort and enjoyment working with operational data and financials to advance initiatives
Possess client interfacing / professional services skills and strong communication (listening, oral and written) style that enables direct, independent engagement with senior executives and customers
Demonstrated capacity to become "expert" in new topics and disciplines quickly; brings a high degree of intellectual curiosity, critical thinking, and "self-starter" attitude
Tireless attention to detail; energized by the pursuit of excellence on every deliverable
Proven track record of results from the application of process improvement methodologies and effective change management
Project Management Professional (PMP) certification preferred but not required
Knowledge or experience with Six Sigma, Scaled Agile Framework(r) (SAFe(r)), and/or PRINCE2 preferred but not required
PC Skills: Expertise in Microsoft Office Tools (Excel, Word, Project, PowerPoint, Visio, Outlook)
Four-year degree or equivalent experience required, preferably in a business or technical discipline. MBA preferred
Large percent of time performing computer-based work is required.
Must be authorized to work in the United States. No sponsorship or relocation is available for this position.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to McKessonTalentAcquisition@mckesson.com . Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Internal Number: JR0042879
About McKesson Corporation
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson’s employees deliver products to healthcare providers that make a difference in the care and life of a patient.