The Pharmacy Operations Manager will be an expert in pharmacy operations and medication-use systems. This Manager will take on advanced responsibilities in the areas of pharmacy operations, technology and automation, medication safety, quality improvement, compliance, technician oversight and training, medication compounding and preparation, and education related to all aspects of pharmacy operations. The Pharmacy Operations Manager will report to the Director of Pharmacy and will assist the Director and Pharmacy Services in providing safe, timely, efficient, equitable, effective, and patient-centered medication use.
Areas of focus for this position will include all Cookeville Regional Medical Center inpatient pharmacies and patient and procedural care areas where medications are used. This includes all hospitals, clinics, and other sites of care within CRMC as well as any entity in which the Department of Pharmacy is contracted to provide services. The breadth of responsibilities will vary widely and require a thorough understanding of the CRMC medication use process.
Project management, oversight and involvement will range from independent work on small projects, to leading teams on large scale system-wide changes. Many projects will involve departments external to pharmacy and the Pharmacy Operations Manager will be required to use advanced communication and project management skills to lead quality and efficiency improvement efforts. An understanding of and the ability to apply lean principles is important for success in this position.
The Pharmacy Operations Manager is responsible for leading and managing associated personnel, programs, services, and operations. Additionally, the incumbent will be responsible for providing direction and leadership to pharmacists, pharmacy technicians, pharmacy students, pharmacy interns and pharmacy residents who provide inpatient pharmacy patient care and operational services. Furthermore, the incumbent will partner with other Department Managers to ensure pharmacy purchasing, receiving, inventory management, and overall supply chain management systems are operating efficiently. Finally the incumbent will lead, manage, and coordinate pharmacy operations, medication use systems, planning and project management, human resource management, teaching, scholarship, and community service in associated areas of responsibility. All responsibilities are accomplished in collaboration with the pharmacy leadership/management team under the direction of the Director of Pharmacy.
The scope and complexity of the position requires successful incumbents to possess a diverse and highly developed skill set including but not limited to: time-management, communication, creativity, vision, teamwork, management, leadership, clinical knowledge base/skills, mentorship, change management, scholarship, and teaching. Other responsibilities include attracting and developing a team of highly capable staff, new employee orientation and ongoing training. The ability to deal with constant pressure in a changing environment and possession of strong diplomacy skills and tactful evaluation will be assets for the Pharmacy Operations Manager.
Pharm. D. degree; completion of a PGY1 pharmacy residency or equivalent required. Board certification in Pharmacotherapy preferred. Must be licensed by State of Tennessee.
Three years’ experience as direct patient care pharmacist in health-system setting required with management experience preferred.
Employer will assist with relocation costs.
Additional Salary Information: Exceptional Benefits, Sign-on Bonus and Relocation Allowance
About Cookeville Regional Medical Center
Serving the area since 1950, Cookeville Regional Medical Center (CRMC) is a progressive 247-bed regional referral center serving more than 350,000 residents in the Upper Cumberland region of middle Tennessee. With almost 200 physicians in 40 different medical and surgical specialties, Cookeville Regional offers patients here the same kind of care that they could expect in a larger
metropolitan area including specialty care such as cardiology, electrophysiology, cardiac and thoracic
surgery, vascular surgery, pulmonology, cancer treatment, orthopedics, physical rehabilitation and
neurosurgery. The medical center’s Rehabilitation Center is located within a block of the hospital and includes both outpatient services and a 20-bed inpatient unit. As a city-owned medical center, CRMC is financially independent, reinvesting millions of dollars each year into new and improved services. As a matter of fact, CRMC has reinvested more than $42 million over the past five years to help meet the healthcare needs of the region. Recent investments include:
• a new surgical platform (Stryker 1688 AIM 4K) providing 4K visualization and advanced imaging
modalities across an array of surgical ...specialties
• orthopedic robotics with some joint replacement patients going home the same day
• the latest daVinci surgical robot with a goal of becoming a robotic surgery center of excellence
• expansion of the heart program to include structural heart procedures and enhancement of cardiac
• construction of a new, fully equipped vascular lab
• stereotactic body radiation therapy (SBRT)
• a third linear accelerator in the Cancer Center
• a new medication dispensing system (Omnicell)
• a new bedside telemetry monitoring system
• a new MRI and a 128-slice CT scanner
• a new nurse call system
CRMC is recognized as Tennessee’s only hospital to receive the America’s 100 Best Hospitals for Orthopedic Surgery Award™ for nine consecutive years and Tennessee’s only hospital to receive the Cardiac Surgery Excellence Award™ for three consecutive years, according to Healthgrades’ 2020 national report. CRMC has also earned the Commitment Award from the Tennessee Center for Performance Excellence (TNCPE), patterned after the esteemed national Baldrige Performance
Excellence Program. Accredited by the Joint Commission, CRMC also boasts the following achievements:
• Specialty certification by the Joint Commission for sepsis treatment and hip fracture repair
• Advanced certification as a primary stroke center by the Joint Commission
• Accredited cancer program by the American Cancer of Surgeon’s Commission on Cancer
• Region’s only accredited chest pain center with primary PCI by the American College of Cardiology
• Accredited comprehensive bariatric surgery program by the American College of Surgeons
COOKEVILLE REGIONAL MEDICAL CENTER KEY SERVICES
The Heart & Vascular Center
The Cancer Center
The Rehabilitation Center (inpatient and outpatient physical and occupational therapy)
The Birthing Center
Primary Stroke Center
Orthopedics & Spine Surgery
Robotics Surgery Program
Advanced Wound Care Center
AT A GLANCE
Fiscal Year 2020 Highlights
Inpatient Admissions: 13,790
Emergency Room Visits: 49,856
Outpatient Visits: 164,317
Heart Procedures: 3,702
Newborn Deliveries: 1,564
247 beds 2,298 employees
190 physicians 146 volunteers