Developing innovative therapies is one of the most challenging, most essential and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture.
There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company.
Astellas is announcing a Key Account Manager in Upper Midwest - Minneapolis/St. Paul, Omaha, Iowa City, Des Moines.
Purpose & Scope:
The Key Account Manager serves as the strategic lead across the Astellas portfolio at targeted corporatized providers and health systems. The role is responsible for defining and executing
Astellas engagement and strategy across all chosen therapeutic areas with an emphasis to oncology. The incumbent will also serve as primary point of contact for senior and executive
leaders at targeted accounts, developing a strong rapport with them, understanding their unique needs, and creating customer specific business opportunities. Communicates customer's
therapeutic area needs to appropriate Astellas commercial teams.
Essential Job Responsibilities:
Manages and coordinates execution of commercial account strategy in partnership with field sales, brand teams, health systems, and other internal commercial teams
Makes appropriate decisions on behalf of Astellas to protect and maximize business opportunities within an account by developing customer-centric solutions to support Astellas product and customer access strategy
Develops understanding of decision-making structure, key influencers, and other strategic objectives relevant to the customer
Builds appropriate relationships with key stakeholders (e.g., C-suite executives, Pharmacy Director, decision makers) and gain understanding of customer's decision-making process
Manages the development of an account plan at each customer by incorporating knowledge of key market trends and collaborating with internal teams to develop account-specific strategies
Ensures knowledge of customer is appropriately shared with field sales and other internal teams to create opportunities for commercial cross-functional peers to be successful and enable Astellas to align with high level needs of client
Maintains expert operating knowledge of all company policies and guidelines, including but not limited to those addressing interactions with healthcare professionals, compliance and business conduct.
Per Account Productivity
o Frequency of customer contacts
o Time management
o Vertical and horizontal integration throughout accounts
Per Account Business Efficacy (across the full portfolio of applicable products)
o Profitable Formulary Access
o Sales, Market Share, Profitability
o Compliance with Corporate/Brand objectives and initiatives
o Integrity and high level of professional conduct
Accounts Planning and Monitoring Process
o Accuracy of forecasts and reporting
o Respect of budgetary guidelines
o Collaboration with internal stakeholders
Mid-Level individual contributor
While the role does not have direct reports, will act as central point of contact and be responsible for leading strategic engagement in a complex matrix environment.
Reports to Director, Key Accounts
7+ years of pharmaceutical or equivalent business experience
Demonstrated ability to create customer relationships built on trust in both clinical and nonclinical groups
Negotiation skills, business acumen, and analytical ability
Strong interpersonal, oral and written communication and presentation skills,
Strong project management skills, ability to multi-task and prioritize with clear deliverables across multiple customers in tight timelines
Self-motivated, with excellent organizational skills, with ability to work both independently and as a member of a team
Ability to travel up to 75% of the time with overnight travel
Valid driver's license in good standing
No criminal convictions resulting in suspension/revocation of driving privileges within the last 3 years
3+ years of experience and a strong track record of success in a people or account management role
Experience managing customer relationships in multiple therapeutic areas, including Oncology
Astellas Pharma US, Inc., is a U.S. affiliate of Tokyo-based Astellas Pharma Inc. Located in Northbrook, Illinois, the company serves as the headquarters for the U.S. and employs nearly 1,200 people. Astellas is a pharmaceutical company dedicated to improving the health of people around the world through the provision of innovative and reliable pharmaceutical products.
Our commitment to changing tomorrow is measured not only by our focus on bringing innovative and effective new medicines to patients and physicians, but also by the importance we place on the impact we can make within the communities where we work and live. Astellas supports many causes and has created Changing Tomorrow Day, an annual, worldwide volunteer event, to demonstrate this commitment.