60% Donor Coordination: • Obtain and analyze donors past medical history and current medical circumstances to decide if tissue is suitable for procurement for transplant or research on a case-by-case basis. • Determine potential donors’ eligibility based upon Food and Drug Administration (FDA), Eye Bank Association of America (EBAA), and Minnesota Lions Eye Bank (MLEB) standards. • Accurately enter donor information into database; ensure donor chart documentation is complete. • Check state or regional donor registries to determine if donors previously completed documentation self-designating themselves as donors. • Approach grieving donor families (via telephone) within hours of death and present the option of eye donation or disclose first person consent. Be compassionate to family in a crisis situation. • Acquire legal, informed authorization for eye donation and donor medical/social history from knowledgeable person(s) including family and/or healthcare agent. • Provide guidance and resources to ensure that eye tissue is procured, transported, and received in a manner that maintains viability for transplantation. • Control flow of case management; both before and after recovery to maximize quality and viability of tissue. •Identify and establish priorities when controlling work-flow and tissue supply. • Multi-task effectively to maximize donation opportunities, ensure tissue viability, and help partners in donation meet their timelines (autopsy, other donation agencies, etc) • Consult supervisor, technical or medical director, physicians who treat donors, and funeral directors as needed. • Resolve problems encountered during routine daily activities independently or with little supervision.
40% Donor Tissue Quality Assurance Review: • Review and analyze donor charts and serological test results to independently make final determination of donor eligibility for transplant or research donation. Responsible for the final quality assurance assessment before tissue is released for transplantation, acting in the capacity of a medical director designee. • Understand and use the following set of policies, procedures and standards as they apply to donor coordination, tissue distribution or final quality assurance review: - Health Insurance Portability and Accountability Act (HIPAA) - Food and Drug Administration (FDA) and Code of Federal Regulations (CFR) - Eye Bank Association of American (EBAA) - Bloodborne Pathogens (BBP) - Department of Homeland Security (DHS) - Transportation Security Administration (TSA) - Occupational Safety and Health Administration (OSHA) - State Legal Laws • Obtain continuing education related to performance improvement, training, quality measures, complaint resolution, interpersonal communications, documentation, etc. • Order appropriate donor blood-borne pathogen testing • Ensure strict quality guidelines are met to distribute tissue for transplant.
The University of Minnesota offers a comprehensive benefits package including:
Competitive wages, paid holidays, vacation and sick leave
Low cost medical, dental, and pharmacy plans
Health care and dependent daycare flexible spending accounts
Excellent retirement plans with employer match
Disability and employer paid life insurance
Wellbeing program with reduced insurance premiums
Tuition reimbursement opportunities covering 75%-100% of eligible tuition
All required qualifications must be documented on application materials.
Four-year (bachelor's) college degree in biomedical science or healthcare and two years of experience working in organ, tissue, or eye donation, or in a healthcare related field and direct patient contact; or two-year degree and four years of experience working in organ, tissue, or eye donation or in a healthcare related field direct patient contact; OR an equivalent combination of related education and experience to total six years.
Experience prioritizing multiple tasks with varying/simultaneous deadlines.
Documented experience in decision-making; problem-solving.
Experience performing work independently and as a team.
Excellent interpersonal communication skills and attention to detail; analytical.
Experience using computers and software programs.
Ability to work rotations of days, evenings and night shifts (12:00 a.m. - 8:00 a.m.).
Experience working in a highly regulated medical field with a dynamic and challenging work environment.
Knowledgeable about general disease processes, including signs and symptoms of infections and infectious diseases.
Knowledge of eye anatomy.
Experience with surgical techniques, aseptic techniques, and microscopy.
Experience working with people in crisis.
Background working with medical records, and/or compliance/audit of charts, quality assurance and control.
Familiar with the FDA's Good Tissue Practice (GTP), lab practices, etc. for human cells and tissues.
Basic understanding of HIPAA Guidelines, biohazard safety, and pertinent laws in coverage areas (MN,ND, SD, WI).
Ability to type 45-50 words per minute.
This position includes night shifts, holiday and weekends, with monthly daytime meetings required.
Initial training (3-4 weeks) will be during daytime hours.
Internal Number: 330483
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.