Donor Coordinator

60% Donor Coordination:

• Obtain and analyze donors past medical history and current medical circumstances to decide if tissue is suitable for procurement for transplant or research on a case-by-case basis.
• Determine potential donors’ eligibility based upon Food and Drug Administration (FDA), Eye Bank Association of America (EBAA), and Minnesota Lions Eye Bank (MLEB) standards.
• Accurately enter donor information into database; ensure donor chart documentation is complete.
• Check state or regional donor registries to determine if donors previously completed documentation self-designating themselves as donors.
• Approach grieving donor families (via telephone) within hours of death and present the option of eye donation or disclose first person consent. Be compassionate to family in a crisis situation.
• Acquire legal, informed authorization for eye donation and donor medical/social history from knowledgeable person(s) including family and/or healthcare agent.
• Provide guidance and resources to ensure that eye tissue is procured, transported, and received in a manner that maintains viability for transplantation.
• Control flow of case management; both before and after recovery to maximize quality and viability of tissue.
• Identify and establish priorities when controlling work-flow and tissue supply.
• Multi-task effectively to maximize donation opportunities, ensure tissue viability, and help partners in donation meet their timelines (autopsy, other donation agencies, etc)
• Consult supervisor, technical or medical director, physicians who treat donors, and funeral directors as needed.
• Resolve problems encountered during routine daily activities independently or with little supervision.

40% Donor Tissue Quality Assurance Review:

• Review and analyze donor charts and serological test results to independently make final determination of donor eligibility for transplant or research donation. Responsible for the final quality assurance assessment before tissue is released for transplantation, acting in the capacity of a medical director designee.
• Understand and use the following set of policies, procedures and standards as they apply to donor coordination, tissue distribution or final quality assurance review:
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Food and Drug Administration (FDA) and Code of Federal Regulations (CFR)
  • Eye Bank Association of American (EBAA)
  • Bloodborne Pathogens (BBP)
  • Department of Homeland Security (DHS)
  • Transportation Security Administration (TSA)
  • Occupational Safety and Health Administration (OSHA)
  • State Legal Laws
• Obtain continuing education related to performance improvement, training, quality measures, complaint resolution, interpersonal communications, documentation, etc.
• Order appropriate donor blood-borne pathogen testing
• Ensure strict quality guidelines are met to distribute tissue for transplant.

The University of Minnesota offers a comprehensive benefits package including:

• Competitive wages, paid holidays, vacation and sick leave
• Low cost medical, dental, and pharmacy plans
• Health care and dependent daycare flexible spending accounts
• Excellent retirement plans with employer match
• Disability and employer paid life insurance
• Wellbeing program with reduced insurance premiums
• Tuition reimbursement opportunities covering 75%-100% of eligible tuition
• Student loan forgiveness opportunity
• Opportunities for growth and promotion
• Employee Assistance Program

For more information regarding benefits:

https://humanresources.umn.edu/sites/humanresources.umn.edu/files/2020_tcd-cslr-75100-ben-0105-7_cs_final.pdf